Home and Community-Based Service (HCBS)Contacts

Enroll for Home and Community-Based Services
Persons wishing to enroll for services should contact the local DHS offices
in the county where the enrollee resides.

Find a Provider
See the DHS website to search for available service providers, including wavier, medicaid and mental health providers as well as others.

HCBS Specialists
(for all HCBS waivers, habilitation and remedial services)

The state has been divided into HCBS Specialists Regions, with each region assigned a HCBS Specialist to provide technical assistance and quality oversight to the counties included in that HCBS region.

HCBS Program Managers
(for all HCBS waivers, habilitation and remedial services)

Program oversight is provided by program managers from the Division of Medical Services, Bureau of Long-Term Care.

Child Health Specialty Clinics

Des Moines, IA Area Center 50309

Iowa City, IA 52242-1011

Spencer, IA 51301

Tami Bullock
Child Health Specialty Clinics
PO Box 1202
Johnston, IA 50131
515-727-4121 or
Toll Free 1-866-208-4088
Fax 515-283-2307

Kathy Bowers RN BSN MA
Center for Disabilities & Development
100 Hawkins Drive, Room 241A
319-356-1035 or
Toll free 866-219-9119
Fax 319-356-3715

Lynn Park
Child Health Specialty Clinics
1200 First Avenue East
712-264-6663 or
712-859-3815 or
Toll Free 1-877-270-9386
Fax 712-262-1526

Child Health Specialty Clinics Parent Consultants

Lisa Clark
(866) 208-4088 x 5

Cyndi Guyer
(712) 309-0041 x 210

Linda Nicolaisen
(712) 372-4325

Becky Vasey
(866) 208-4088 x 3

Alisha Conrad
(866) 208-4088 x 4

Jayme Kuehl
(319) 854-7522

Sharon Rettinger
(319) 283-4135 x 104

Julie Frishmeyer
(712) 792-5530

Ann Mohr
(866) 208-4088 x 2

Jacky Sklenar
(866) 208-4088 x 6

HIV C.A.R.E. Consortia

Siouxland Community MH Center
Sioux City, Iowa
(712) 202-1027
Nebraska AIDS Project
Omaha, Nebraska
(402) 552-9260 or (800) 782-2437

AIDS Project of Central Iowa
Des Moines, Iowa
(515) 284-0245

Mid-Iowa Community Action Agency
Ames, Iowa
(515) 232-9020
Mid-Iowa Community Action Agency
Marshalltown, Iowa
(641) 752-7162
Fort Dodge Area HIV/AIDS Coalition
Fort Dodge, Iowa
(515) 573-4107
Cedar Valley Hospice
Waterloo, Iowa
(319) 272-2002
Dubuque Visiting Nurses Association
Dubuque, Iowa
(800) 862-6133 or (563) 556-6200
Linn County Aging and Disability Resource Center
Cedar Rapids, Iowa
(319) 892-5770

North Iowa Community Action
Mason City, Iowa
(641) 423-8993

AIDS Project Quad Cities
Davenport, Iowa
(563) 421-4241
University of IA HIV Program
Iowa City, Iowa
(319) 384-7307
ICARE
Iowa City, Iowa
(319) 351-4357

Area Agencies on Aging

Area I Decorah (563) 382-2941 or (800) 233-4603
Area II Mason City (641) 424-0678 or (800) 243-0678
Area III Spencer (712) 262-1775 or (800) 242-5033
Area IV Sioux City (712) 279-6900 or (800) 798-6916
Area V Fort Dodge (515) 955-5244 or (800) 543-3280
Area VI Waterloo (319) 272-2244 or (800) 779-8707
Area VII Waterloo (319) 272-2244 or (800) 779-8707
Area VIII Dubuque (563) 588-3970
Area IX Davenport (563) 324-9085 or (800) 892-9085
Area X Cedar Rapids (319) 398-5559 or (800) 332-5934
Area XI Des Moines (515) 255-1310 or (800) 747-5352
Area XII Caroll (712) 792-3512 or (800) 543-3265
Area XIII Council Bluffs (712) 328-2540 or (800) 432-9209
Area XIV Creston (641) 782-4040
Area XV Ottumwa (641) 682-2270 or (800) 642-6522
Area XVI Burlington (319) 752-5433 or (800) 292-1268

County of Legal Settlement Arbitrator
Bobby Davis
Bureau of Purchasing, Payments & Receipts
Hoover Building 1st Floor
Des Moines, IA 50319
515-281-5220 ph. 281-6237 fax
bdavis1@dhs.state.ia.us

Fiscal Agents

Provider Services
Iowa Medicaid Enterprise
PO Box 36450
Des Moines, Iowa 50315
800-338-7909
515-256-4609 (localfrom Des Moines metro)

Member Services
Iowa Medicaid Enterprise
PO Box 36510
Des Moines, Iowa 50315
800-338-8366
515-256-4606 (localfrom Des Moines metro)

Program Integrity
Iowa Medicaid Enterprise
PO Box 36390
Des Moines, Iowa 50315
877-446-3787
515-256-4615 (localfrom Des Moines metro)

Department of Elder Affairs
(515) 725-3333

Rent Subsidy
The Iowa Finance Authority provides temporary rental assistance for people who receive services through Medicaid waivers. For more information, visit their website or contact their office at:

Iowa Finance Authority
2015 Grand Avenue
Des Moines, IA 50312
515-725-4900 (Des Moines metro)
800-432-7230

Images of people and children