Welcome to the Iowa Medicaid Enterprise Provider Website!

The Iowa Medicaid Enterprise (IME) relies on dedicated providers like you to serve the health care needs of members of Iowa's Medicaid program. By participating in Iowa Medicaid you are joining a network of providers throughout the State whose efforts and commitment have resulted in a significant increase in the number of Iowa families who have access to appropriate health care. Without the participation of providers like you, this program would not be possible!

Important Provider Announcements 

1/6/2012 - Due to the HIPAA 5010 transition affecting electronic transactions, EDI Support Services is experiencing extremely high call volumes. If you are trying to reach EDISS regarding electronic transactions with IME and are having difficulty getting through, please take a moment to review their website for additional resources (http://www.edissweb.com/med/index.html). There are many helpful user guides, tutorials, and presentations that can be reviewed to answer your questions.

Notice: Excluded Individuals and Entities!

The link below is to a searchable, online database for all individuals and entities excluded from participation with Iowa Medicaid. This is a national list maintained by the US Department of Health and Human Services, Office of the Inspector General and is updated continually:

http://exclusions.oig.hhs.gov/

For more information see Informational Letter #1001:
Exclusion from Participation in Federal Health Care Programs

Important Critical Incident Report News and Resources

 

Click here to get information on how to enroll as a Medicaid Provider

Medicaid Policies

These manuals are the Department's official interpretation of the federal laws and regulations and the state laws and rules relating to the Medicaid program.  Click on the books below to view the manuals.

Provider Tools and Resources

  • 5010 January 2012 Update
  • EDISS(Electronic Data Interchange)
  • EDISS Total On-Boarding
  • EDISS - 4010 Provider Web Portal Services
  • New! EDISS - 5010 Provider Web Portal Services

  • IMPA (Iowa Medicaid Portal Access)
  • IMPA - Remittance Advice Provider Access Form

  • Search for a Provider

  • Clear Coverage - Prior Authorization Management Portal
  • Dentist Accepting Clients
  • ELVS (Eligibility and Verification
         Information System)
  • I-MERS (Iowa - Medicaid 
         Electronic Records System)
  • Quick Links 

  • Additional ASC procedure codes
  • All Multiple Source NDC Codes - Not Top 20
  • Appeals Process
  • Correct Coding Information
  • CDAC Information
  • EHR Incentive Program
  • Emergency Diagnosis Codes (September 2011)
  • EOB Crosswalk (February 2012)
  • Health Information Technology
  • High Technology Radiology Prior Authorizations
  • Iowa Medicaid Care Management
  • Iowa Medicaid Enterprise
  • Iowa Medicaid Pharmaceutical Care Management
  • Key Elements of I-MERS
  • Lock-In
  • Level of Care Process
  • MAAC
  • Medipass
  • Non-Emergency Medical Transportation
  • PACE
  • PC-Ace Pro32 Instructions
  • Pharmacy POS
  • Diabetic Monitors and Test Strips
  • Rebatable Drug List for J-Code Billing
  • SMAC - State Maximum Allowable Cost Program
  •  

     

    Operating Hours and
    Contact Number
     

    1-800-338-7909
    or
    (515)256-4609

    (Local)

    Customer Service

    (Option 1)
    Monday to Friday
    7:30 am to 4:30 pm

    Provider Enrollment 
    (Option2)
    Monday to Friday
    7:30 am to 4:30 pm

    E-Mail Us 
    (Please remember to include NPI)


    ELVS
    (Eligibility Verification System)

    24 hours a Day/7 Days a Week

    Toll Free
    800-338-7752

    Local
    515-323-9639

     

     

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